Several folks who have the opportunity to work with me, know that I advocate for the end-user in nearly everything. One topic I tend to drive hard into is accessibility of useful features within products and services. That is, the struggle between Web properties which are “too busy” or “too light” for uninitiated users. In [...]
Some of you know that one of the recent additions into my roll-your-own software suites for better productivity is Digsby. Their interface was killer, but it was also killer on system resources. Much like any young software application it needed additional feedback from users so they can improve it.
Whenever a product, service or feature is released into the hands of your consumers, customers and users, the provider must always continually need to manage expectations to meet the needs of their users. I’ve been thinking about this topic a lot this week, as I often share my perspectives positive consumer experiences.
After many months of speculation and veilled warnings issued to application developers, Facebook looks like they are ready to start rolling out their new layout for their social network. Personally, the changes don’t impress me and I expect many people to be upset.