Today, I am finding it very relaxing to write about companies with poor customer service. It is shockingly easy to find more and more, I feel like Ben Popken as we head into the great recession. As companies need to tighten budgets, we should only expect customer service to worsen and customer loyalty to plummet. [...]
Are you hunting for a job or cringing at paying that variable rate mortgage? Perhaps you pray for lower gas prices? Well, rest assured that your Congress is looking out for your best interest by further regulating cellular phone usage on airplanes with a nifty little bill abbreviated, “HANG UP.”
Bebo, AOL’s most recent acquisition in the social networking space, has been laid to blame for a suicide of Sam Leeson, a 13 year old student from Tredworth, Gloucestershire (UK). Yet again, this is another instance of people not taking responsibility and laying blame into a social network provider.
Congress is working on legislation that would make it a federal crime (felony) to harass or intimidate someone by means of electronic devices or over the Web. In response to the Megan Meier suicide, the new act has been introduced in the House, “Megan Meier Cyberbullying Prevention Act.“