By Joe on February 20, 2009
I checked my postal mail yesterday only to find a letter from Capital One. I figured it could be a statement, a new offer or some kind of message promising me that everything will be okay encouraging me to charge more on my credit card in relation to the proposed economy stimulus package. What’s in [...]
Posted in Personal | Tagged capital one, capitalone, consumer advocacy, customer service, economy, Money
By Joe on December 8, 2008
Today, I am finding it very relaxing to write about companies with poor customer service. It is shockingly easy to find more and more, I feel like Ben Popken as we head into the great recession. As companies need to tighten budgets, we should only expect customer service to worsen and customer loyalty to plummet. [...]
Posted in Personal | Tagged business, customer service, economy, Government, Help, Tips