It wasn’t long ago when film director, Kevin Smith, had a notable exchange with Southwest Airlines where we was ejected allegedly due to his size from his seat. Without going into all the details, Kevin declared he was slender enough to fit comfortably in the middle seat and had a play-by-play account of the incident. [...]
I’m a Chase customer who had been loyal, paid all his insufficient funds fees without complaining, maintain credit and checking accounts and even upgraded to their loyalty program for checking account holders, “Chase Rewards.” How do they reward loyal clients who hold trust in them? Sell customer information to third party companies and place obstacles to [...]
I had the opportunity to read the book, The Facebook Era, written by Clara Shih about the business value in Facebook with a variety of case studies and supporting examples. I admit, I am usually the first to question anything that attempts to be the end-all authority on social media, but this book struck me [...]
I checked my postal mail yesterday only to find a letter from Capital One. I figured it could be a statement, a new offer or some kind of message promising me that everything will be okay encouraging me to charge more on my credit card in relation to the proposed economy stimulus package. What’s in [...]