By Joe on March 3, 2010
It wasn’t long ago when film director, Kevin Smith, had a notable exchange with Southwest Airlines where we was ejected allegedly due to his size from his seat. Without going into all the details, Kevin declared he was slender enough to fit comfortably in the middle seat and had a play-by-play account of the incident. [...]
Posted in social media | Tagged business, customer service, Kevin Smith, PR, social media, Southwest Airlines
By Joe on January 18, 2010
Today, we honor Dr. Martin Luther King, Jr., a globally-recognized leader in the civil rights movement for African Americans. In doing so, I wanted to share a few correlations found in his work as an activist and as a pseudo entrepreneur.
Now, contrasting a civil rights movement to business is not what I intend in this [...]
Posted in Personal | Tagged business, Dream, Entrepreneur, Goals, History, leadership, opinion, Personal, Revolution, Vision
By Joe on June 12, 2009
I had the opportunity to read the book, The Facebook Era, written by Clara Shih about the business value in Facebook with a variety of case studies and supporting examples. I admit, I am usually the first to question anything that attempts to be the end-all authority on social media, but this book struck me [...]
Posted in Geeky | Tagged book, business, customer service, facebook, marketing, review, social media