Comments on: Chase Website Inconvenient for Customers http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/ Tech News, Social Media & Politics From a Geek Sun, 12 Oct 2008 15:24:45 +0000 http://wordpress.org/?v=2.6.2 By: john coveny http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/#comment-43311 john coveny Wed, 16 Apr 2008 02:40:33 +0000 http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/#comment-43311 I have been tring to "log-in" for 20+ min. . . Help. . This is stupid. . What kink of management do they have. . I have been tring to “log-in” for 20+ min. . . Help. . This is stupid. . What kink of management do they have. .

]]> By: Fred http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/#comment-9998 Fred Fri, 08 Jun 2007 14:01:37 +0000 http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/#comment-9998 I find the Chase system to be far superior to other banks. In particular I have an HSBC account that I have never been able to access. Also, to you comment on B of A, it sounds like someone only needs to know you well to gain access - leaving you vulnerable to friends and family fraud. This type of fraud is much more common than a remote hacker gaining access to multiple systems. I find the Chase system to be far superior to other banks. In particular I have an HSBC account that I have never been able to access.

Also, to you comment on B of A, it sounds like someone only needs to know you well to gain access - leaving you vulnerable to friends and family fraud. This type of fraud is much more common than a remote hacker gaining access to multiple systems.

]]> By: Sult http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/#comment-5372 Sult Tue, 01 May 2007 22:57:33 +0000 http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/#comment-5372 I'm a chase customer and I have never seen this procedure. I also use Bank of America and their Sitekey procedure works the same way as you described this Chase mechanism. I find Chase's interface once into my account info to be much better organized and more friendly than BoAs. I’m a chase customer and I have never seen this procedure. I also use Bank of America and their Sitekey procedure works the same way as you described this Chase mechanism. I find Chase’s interface once into my account info to be much better organized and more friendly than BoAs.

]]> By: WBMike http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/#comment-4886 WBMike Mon, 09 Apr 2007 23:36:35 +0000 http://www.joemanna.com/blog/chase-website-inconvenient-for-customers/#comment-4886 If I remember exactly, this happened because the US government asked banks to provide stricter regulation over who should be able to access their accounts. So what this meant was Everytime you use Chase, they check what IP address you use, and what times of day you access your account, your OS, and other browsing habits. Everytime you access Chase from another computer or something else has changed drastically, that authorization comes up and you have to go through the same steps again. Normally I don't have to go through that unless I use another computer in my house. In other countries, banking systems have stricter measures where you can't type out your username or password, you have to keep clicking on a virtual keyboard that changes the position of the letters and numbers each time. If I remember exactly, this happened because the US government asked banks to provide stricter regulation over who should be able to access their accounts. So what this meant was Everytime you use Chase, they check what IP address you use, and what times of day you access your account, your OS, and other browsing habits. Everytime you access Chase from another computer or something else has changed drastically, that authorization comes up and you have to go through the same steps again. Normally I don’t have to go through that unless I use another computer in my house. In other countries, banking systems have stricter measures where you can’t type out your username or password, you have to keep clicking on a virtual keyboard that changes the position of the letters and numbers each time.

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