Beyond Microblogging, Twitter Facilitates Good Customer Service
Josh Lowensohn from Webware reports that Comcast is doing some good deeds via Twitter. From an innocent rant to a now-satisfied customer, Comcast’s Customer Outreach was there to help. More »
EXCLUSIVE — It appears that AOL has plans to allow their users to disable the promotional text at the bottom of their e-mail. At this time, it appears only a select few have been able to successfully disable the company’s ads at the bottom of their e-mail.
Some people call me paranoid, some people call me insightful. Whatever you call me, you can’t really dispute that the next form of terrorism would likely take place over the Internet. In this piece, I will describe how a terrorist attack on the Internet could take place as well as have a much higher impact than blowing up a building or hijacking an airplane.
I logged into my MySpace account and discovered an AMBER Alert located at the top, center of the dashboard. While it appears they deployed this system earlier this year, I’m glad to see it in action. I’m also pleased to see safety leveraging social media, instead of criticizing it.
AOL Radio, a popular free streaming music service for AOL users, has discontinued their partnership with XM Radio, effective April 30, 2008 (today). The announcement was communicated to users of AOL Radio throughout the month, but the ISP boasting more than 20M users did not provide details as to reason for the termination of the partnership. [UPDATED 8:19PM MST]