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Beyond Microblogging, Twitter Facilitates Good Customer Service

May 7th, 2008 | No Comments | Posted in Blogging, Social Networking, Tips

ComcastCares on TwitterJosh Lowensohn from Webware reports that Comcast is doing some good deeds via Twitter. From an innocent rant to a now-satisfied customer, Comcast’s Customer Outreach was there to help. More »

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WaPo + Anonymous Comments = Lockdown

May 6th, 2008 | 2 Comments | Posted in Blogging, Geeky

One of the largest newspapers in the mid-Atlantic, Washington Post (WaPo), will be making an important decision with regard to their commenting infrastructure and essentially their online community. More »

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EXCLUSIVE: AOL Teases Users By Allowing Few to Turn Off Promotional Footer Text in E-Mail

May 5th, 2008 | 10 Comments | Posted in Blogging, Geeky, Tips

AOL Mail: You\'ve Got AdsEXCLUSIVE — It appears that AOL has plans to allow their users to disable the promotional text at the bottom of their e-mail. At this time, it appears only a select few have been able to successfully disable the company’s ads at the bottom of their e-mail. More »

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Post-Microhoo Drama: TWX vs. YHOO vs. MSFT

May 5th, 2008 | No Comments | Posted in Blogging, Tech News

Robert Scobleizer believes Microsoft is the real “loser” after bailing out of the acquisition of Yahoo. I disagree, I mean, you can’t dispute the facts. Investors invest because of longevity and ROI, and clearly Yahoo missed their mark.

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The Next Terrorist Attack: The Internet

May 5th, 2008 | No Comments | Posted in Blogging, Safety

Internet, CrosshairSome people call me paranoid, some people call me insightful. Whatever you call me, you can’t really dispute that the next form of terrorism would likely take place over the Internet. In this piece, I will describe how a terrorist attack on the Internet could take place as well as have a much higher impact than blowing up a building or hijacking an airplane.

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Consumer Advocacy: MySpace AMBER Alerts

May 4th, 2008 | No Comments | Posted in Blogging, Safety, Social Networking

AMBER Alert LogoI logged into my MySpace account and discovered an AMBER Alert located at the top, center of the dashboard. While it appears they deployed this system earlier this year, I’m glad to see it in action. I’m also pleased to see safety leveraging social media, instead of criticizing it. More »

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Microhoo: No Deal

May 4th, 2008 | 1 Comment | Posted in Blogging, Geeky, Tech News

MicrohooYesterday, Microsoft announced they have withdrawn their offer to acquire Yahoo. After much push and pull, the saga is finally over. On the other hand, Yahoo and Google appear to have solidified their partnership for online advertising.

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How to Effectively Turbo Your Complaint to the Top of an Executive’s Desk

May 2nd, 2008 | No Comments | Posted in Blogging, Tips

Have you been scammed by a large company? Have you grown tired of getting the run around? If so, then you must learn about the art of Turboing to the top in the corporate ladder so someone treats you like a person, not a number. Right here, I’ll share helpful techniques to aid your plight to resolution, quickly and painlessly.

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PWND: AOL, Real Networks, Yahoo Must Pay Licensing Fees For Streamed Music

May 1st, 2008 | 1 Comment | Posted in Blogging, Geeky, Tech News

As if times at AOL Radio weren’t bad enough, a legal decision will now require three of the Internet’s content distributors to pay for proper licensing to ASCAP for music they streamed to Web users. This decision serves as a legal precedent for enforcing licensing of music over the Web. I have a hunch that AOL Radio is going to either get fully stocked with ads or will punch out of the Streaming Music market — or both. More »

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AOL Discontinues XM Partnership

April 30th, 2008 | 2 Comments | Posted in Blogging, Funny, Geeky, Politics, Social Networking, Tech News

AOL Radio Featuring XM ... (Not any more)AOL Radio, a popular free streaming music service for AOL users, has discontinued their partnership with XM Radio, effective April 30, 2008 (today). The announcement was communicated to users of AOL Radio throughout the month, but the ISP boasting more than 20M users did not provide details as to reason for the termination of the partnership. [UPDATED 8:19PM MST] More »

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